NU625-7 Unit 5 Discussion – Conflict in the Workplace
All of us have been involved in various kinds of conflicts related to our work environment. Using a situation that you were involved in, describe the conflict and how it was handled.
- Was the outcome positive or negative?
- How did the involved parties feel about the resolution, did they feel that they were heard, that their issues were resolved in an appropriate manner?
- Based on what you have read in this unit, what could have been done to improve both the situation and the outcome?
- What is professional civility/incivility?
- How does this impact professional relationships an patient care outcomes?
- What incivility literature evidence is available that supports that conflict resolution impacts work environments and patient care?
Estimated time to complete: 3 hours
Discussion Peer/Participation Prompt
Please respond to at least 2 of your peer’s posts. To ensure that your responses are substantive, use at least two of these prompts:
- Do you agree with your peers’ assessment?
- Take an opposing view to a peer and present a logical argument supporting an alternate opinion.
- Share your thoughts on how you support their opinion and explain why.
- Present new references that support your opinions.
Please be sure to validate your opinions and ideas with citations and references in APA format.